HOME NETWORKING TUTORIAL
Client: Verizon Online
Location: Carlsbad, CA
Contact: Eric Meline, 858-453-2800
Purpose: A 'How-To' for Verizon Internet subscribers who want to build a network in their home
Many times a customer is challenged by the steps required in properly setting up and securing their home network. After meeting with Verizon's Help and Support team, I was tasked with writing and producing this customer-facing tutorial. This segment of the tutorial (one of several) was helpful in walking the customer through the steps involved in properly configuring their wireless router for network security.
VERIZON ONLINE BACKUP & SHARING
Client: Verizon Online
Location: Ashburn, VA
Contact: Eric Meline, 858-453-2800
Purpose: Promote the benefits and features of Verizon Online Backup & Sharing
Verizon Online Backup & Sharing is one of the best selling software packages of the Verizon suite of value added products. I met with the Product Manager, and his team, to decide on the best way to announce the new package. We settled on a brief Product Overview - a Flash presentation that I would write and produce. Here's an excerpt from my final script: